---
title: "Corrections Policy"
date: 2026-11-09
author: "Richard Morse"
---

# Corrections Policy

Mattress and bedding details change often, and we sometimes get one wrong. When that happens we fix it on the article itself and say what changed.

## Tell us about an error

Use our [contact page](/contact-us/) and choose “I found an error/bug/problem on your blog”. Include the page address, the sentence or figure you think is wrong, and, if you have one, a link to the source that shows the right figure, such as the manufacturer’s specification page. A report with a source is faster to check, but every report is checked.

## How fast we act

The contact form asks for at least 72 hours, and we aim to reply within three business days. A confirmed error is fixed as soon as it is checked. An error in something a reader is likely to act on, such as a price, a trial length, a warranty term or a safety detail, goes to the front of the queue. If a fix needs longer, for example because we are waiting on a manufacturer, we tell you why.

## Corrections, clarifications and updates

- A correction fixes a fact that was wrong: a specification, a price, a date, a name or a claim attributed to the wrong source. The article gets a dated note saying what was wrong and what it says now.
- A clarification rewords a sentence that was accurate but easy to misread. The article gets a dated note saying what was clarified.
- An update replaces information that was right when published but has since changed, such as a new price, a reformulated product or a product that is no longer sold. Updates are part of our scheduled re-checks, and the article’s date changes when its content does.

Typo, grammar and formatting fixes that do not change the meaning get no note.

## What we do not do

We do not delete an article to hide a mistake, and we do not quietly change a figure readers may already have relied on. When a correction comes from a manufacturer changing its own specification, the note says so.

## If you disagree

If you think a report was closed wrongly, reply with your reasons and the source. We look at the report again and reply with the outcome and the source we relied on.

Our [Editorial Policy](/editorial-policy/) and [Fact-Check Policy](/fact-check-policy/) explain how articles are sourced and checked before they are published.