Mattress and bedding details change often, and we sometimes get one wrong. When that happens we fix it on the article itself and say what changed.
Tell us about an error
Use our contact page and choose “I found an error/bug/problem on your blog”. Include the page address, the sentence or figure you think is wrong, and, if you have one, a link to the source that shows the right figure, such as the manufacturer’s specification page. A report with a source is faster to check, but every report is checked.
How fast we act
The contact form asks for at least 72 hours, and we aim to reply within three business days. A confirmed error is fixed as soon as it is checked. An error in something a reader is likely to act on, such as a price, a trial length, a warranty term or a safety detail, goes to the front of the queue. If a fix needs longer, for example because we are waiting on a manufacturer, we tell you why.
Corrections, clarifications and updates
- A correction fixes a fact that was wrong: a specification, a price, a date, a name or a claim attributed to the wrong source. The article gets a dated note saying what was wrong and what it says now.
- A clarification rewords a sentence that was accurate but easy to misread. The article gets a dated note saying what was clarified.
- An update replaces information that was right when published but has since changed, such as a new price, a reformulated product or a product that is no longer sold. Updates are part of our scheduled re-checks, and the article’s date changes when its content does.
Typo, grammar and formatting fixes that do not change the meaning get no note.
What we do not do
We do not delete an article to hide a mistake, and we do not quietly change a figure readers may already have relied on. When a correction comes from a manufacturer changing its own specification, the note says so.
If you disagree
If you think a report was closed wrongly, reply with your reasons and the source. We look at the report again and reply with the outcome and the source we relied on.
Our Editorial Policy and Fact-Check Policy explain how articles are sourced and checked before they are published.
